How to request deletion
To request deletion of an MSvix account or personal information controlled by the project, email husame@gmail.com using the request link below and describe the data or account you want deleted. You may submit this request without reinstalling the app.
What to include
Include only the minimum identifier needed for us to locate your account or server records (for example, your account email if an account exists). Do not email diagnoses, medical scans, passwords or other unnecessary sensitive information. Additional verification may be necessary to prevent unauthorized deletion.
Locally stored records
Some MSvix data may be stored only on your device. Data that never reached a server cannot be remotely erased by the website operator. Use the app’s data management options or Android settings to remove device-held records. Deleting an app may not automatically terminate a Play subscription.
Cloud data and retention
If server-side accounts or uploaded records are enabled, verified requests should lead to deletion of associated personal and health data, except records that must lawfully be retained; any exception must be explained to the user. Final server retention periods and deletion implementation must be reviewed before public launch.
Subscriptions and confirmation
A Google Play subscription must be canceled separately in the Google Play subscriptions section to stop future renewals. Support should confirm receipt and follow-up for submitted requests through the same contact channel.
Contact: husame@gmail.com