HELP CENTER
A few things worth knowing.
FAQ
A few things worth knowing.
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Can MSvix diagnose MS or a relapse?+
No. The app supports education and symptom notes but cannot diagnose MS, confirm a relapse, or replace a neurologist or emergency care.
Is an EDSS score from the app official?+
No. A clinical EDSS is determined by a trained professional. The app may display your documented EDSS if you enter it or it is explicitly present in a report; self-reported indicators are separate.
Does MSvix prescribe supplements or an MS diet?+
No. There is no single proven diet or supplement schedule for everyone with MS. Food information is educational, and changes to medicines and supplements belong with your clinician.
How can I get help or request data deletion?+
Visit Support or Data & Account Deletion. If the app uses only on-device data, its removal and deletion process differs from a cloud account.